Enterprise support

Fast answers, strategic guidance, early feature access, and long-term support from the founders and core developers of the world’s most widely used ML tools.

What do I need to know?

Need expert advice on the best statistical method for your case? Is your training or inference slower than expected? Want a confidential discussion about your data? Need fast responses without waiting months?

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Machine learning concepts

- Types of Machine Learning: Supervised, Unsupervised, and Semi-supervised learning.
- Model Families: Tree-based, Linear, Ensemble, Neighbors.
- Key concepts: features, labels, training and test sets
- Model overfitting and underfitting
- Bias/variance trade-off

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Model building and evaluation

- Splitting datasets into training and testing sets using train_test_split
- Training ML models using the fit() method
- Making predictions using the predict() method
- Evaluating model performance with most common metrics (accuracy, precision, recall, F1 score, confusion matrix, mean squared error, R-squared)
- Interpreting score with respect to dummy models

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Interpretation of results & communication

- Visualizing model results using basic plotting techniques (matplotlib, seaborn)
- Interpreting and communicating model outputs and performance metrics to non-technical stakeholders

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Enhanced Security

OSS security services to track and monitor dependancies and minimize risks using open source libraries

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Data preprocessing

- Loading parquet datasets
- Visualizing data with basic plotting techniques (scatterplot, boxplot)
- Identify wrongly encoded predictive columns (e.g. float encoded as string)
- Handling missing values using imputation SimpleImputer
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Correct choice of feature scaling using StandardScaler, MinMaxScaler, etc
- Encoding categorical data using OrdinalEncoder and OneHotEncoder
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Combining preprocessing steps with ColumnTransformer

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Model selection and validation

- Understanding and implementing cross-validation techniques (KFold, ShuffleSplit, etc)
- Learning and validation curves
- Performing hyperparameter tuning using GridSearchCV, RandomSearchCV
- Stability of learned coefficients across splits

We've got you covered

Setting the standard for foundational machine learning and data science expertise and support

A Plan for any Need

Do you need to log an issue?  Want to provide feedback?  Have any other suggestions?  Use our centralised helpdesk to communicate quickly with the team.

Essential

Small to Mid

Access to experts through a centralised Helpdesk
Rapid ticket triage and response
Implementation and configuration assistance
Issue severity assessment
Reproducer report guidance
Scikit-learn, skore and joblib libraries
Version upgrade guidance
Long term support add-on available

Enterprise

ML Teams at Scale

Everything in Growth plan
Dedicated account manager
Quarterly audit session
Security analysis add-on
Custom integration and implementation support

Exclusive Founder's Circle Program

The first ten partners that sign up to Probabl Support are automatically enrolled in our Founder's Circle Support Program.

Get Growth Tier perks for the price of Essentials for the lifetime of your Support Contract. Also includes visibility and co-marketing opportunities.

Get in touch today

Fill out the form to share your organisation's needs, and we’ll be sure to craft a support offer that's optimised for your team and objectives.