Enterprise Professional Support

Fast answers, strategic guidance, early feature access, and long-term support from the founders and core developers of the world’s most widely used ML tools.

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Expert Guidance

Implementation advice and statistical methodology guidance on which of the 200+ estimators to use.

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Expert Audits

Review your pipeline with our experts. Get optimization guidance to accelerate your machine learning.

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Enhanced Security

OSS security services to track and monitor dependancies and minimize risks using open source libraries

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Training and Inference Runtime Optimization

Debug and fine-tune your training and inference pipelines for maximum efficiency

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Priority Response

Direct access to the experts. Don't mess around with the over 1k+ HTML docs and get answers to your questions fast

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Long Term Support

Reliable support to ensure your ML pipelines run smoothly over the long term.

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Exclusive Early Access

Early access to new features, pre-release updates and roadmap previews

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We develop 9 Libraries and Have Expertise in 14

We contribute and maintain scikit-learn, Skore, skrub, Joblib, Skops, Corese, Fairlearn, Imbalanced Learn and Hazardous but also have expertise in XGBoost and LightGBM gradient boosting and famous deep learning frameworks

We've got you covered

Setting the standard for foundational machine learning and data science expertise and support

A Plan for any Need

Do you need to log an issue?  Want to provide feedback?  Have any other suggestions?  Use our centralised helpdesk to communicate quickly with the team.

Essentials

Small to Mid

Access to experts through a centralised Helpdesk
Rapid ticket triage and response
Implementation and configuration assistance
Issue severity assessment
Reproducer report guidance
Scikit-learn, skore and joblib libraries
Version upgrade guidance
Long term support add-on available

Enterprise

ML Teams at Scale

Everything in Growth plan
Dedicated account manager
Quarterly audit session
Custom integration and implementation support
Security analysis (add-on)

Exclusive Founder's Circle Support Program

Offered to the first ten partners.

Get Growth tier perks for the price of Essentials for the lifetime of your Support Contract plus expert audit and guidance sessions. Also includes visibility and co-marketing opportunities.

Get in touch today

Fill out the form to share your organisation's needs, and we’ll be sure to craft a support offer that's optimised for your team and objectives.